Terms of service

Terms of Service

Last updated: 26 February 2026

Welcome to our online store. By browsing this website or placing an order, you agree to the terms below. If you have any questions, please feel free to reach out before purchasing.


Products & Availability

We offer original artworks and limited-edition prints.

  • Original artworks are one-of-a-kind and subject to availability.

  • Prints are often made to order.

  • We do our best to display colours and details accurately, but slight variations may occur due to screen settings.

We reserve the right to update, modify, or discontinue products at any time.


Pricing

All prices are listed in ZAR.

  • Prices exclude shipping unless otherwise stated.

  • Shipping is calculated at checkout.

  • International orders may be subject to customs duties or import taxes, which are the buyer’s responsibility.

Prices may change without prior notice.


Orders & Payment

By placing an order, you confirm that:

  • Your billing and shipping information is accurate.

  • You are authorised to use the selected payment method.

We reserve the right to cancel orders in the case of pricing errors, suspected fraud, or product unavailability.


Shipping

Shipping timeframes are estimates and may vary depending on location and courier processes.

Full details are outlined in our Shipping Policy.


Returns & Refunds

Due to the nature of original and made-to-order artworks, all sales are generally final unless an item arrives damaged.

If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the artwork and packaging so we can resolve the issue.

Please refer to our Returns & Refund Policy for full details.


Intellectual Property

All artwork, images, and content on this website remain the intellectual property of the artist.

Purchasing an artwork does not transfer copyright or reproduction rights.

Images may not be reproduced, distributed, or used commercially without written permission.


Website Use

You agree not to use this website for any unlawful or harmful purpose. We reserve the right to restrict access if misuse occurs.


Changes to These Terms

We may update these Terms from time to time. The most current version will always be available on this page.


Contact

If you have any questions about these Terms, please contact:

melanie@melaniemeyer.co.za