Shipping policy

 

Thank you for supporting my work. Below you’ll find details about how shipping is handled for original artworks and prints.


Order Processing

All orders are processed once payment has been received.

  • Original artworks are carefully packaged and dispatched within 3–5 working days unless otherwise stated.
  • Prints may require additional production time. Please allow 5–14 working days before dispatch, depending on the product.

You will receive a confirmation email with tracking information once your order has been shipped.


Shipping Within South Africa

Shipping costs are calculated at checkout based on your delivery address and the size/weight of the artwork.

We work with reputable courier partners to ensure safe and reliable delivery.

Estimated delivery time:

  • 2–5 working days from dispatch, depending on location.

International Shipping

We ship internationally to selected countries.

Shipping rates are calculated at checkout based on destination and parcel weight. International delivery times vary by location but typically range between 5–10 working days from dispatch.

Please note:

  • Customs duties, VAT, and import taxes may apply depending on your country.
  • These charges are the responsibility of the buyer unless otherwise stated at checkout.
  • We are not responsible for delays caused by customs clearance processes.

Packaging & Care

All artworks are packaged with great care to ensure they arrive safely.

Original works are securely wrapped and protected. Prints are shipped either flat or rolled (depending on size) in protective packaging.

If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the packaging and artwork so we can assist you.


Tracking

Once your order has been dispatched, you will receive a tracking number via email. You can use this to monitor your shipment directly with the courier.


Returns & Delivery Issues

Due to the nature of original artwork and limited-edition prints, all sales are considered final unless the item arrives damaged.

If your order is lost or significantly delayed, please contact us and we will work with the courier to resolve the issue.


Questions?

If you have any questions about shipping, delivery times or international orders, please contact us before placing your order; we’re happy to help.